Collision Center Info:
YOUR VEHICLE IS A REFLECTION OF WHO YOU ARE
How your vehicle looks is important, its a major investment and a reflection of your lifestyle. If your vehicle has been in an accident, you owe it to yourself to have it restored professionally to its original condition. Its also important to make the right choice when deciding on where to have your vehicle repaired. Collision repair work is complex because many of todays vehicles are engineered with uni-body construction and high-tech paint finishes from the factory.As collision repair specialists, we understand your frustration. We know that placing your vehicle in someone elses hand for repair work can be both confusing and inconvenient.... (read more)
- How long will it take?
- Will it look right?
- Will it drive right?
You'll be glad to know that we take the time to fully answer all your questions concerning the extent of damage, the necessary repair procedures and the amount of time needed to complete the job.
YOU'VE COME TO THE RIGHT PLACE
Since you have to consider a body shop now, were glad you are considering us. Youll appreciate knowing that our body shop is a highly professional collision repair center providing superior service and performance in an exceptionally efficient manner. Results count and thats why weve invested in modern equipment and advanced material systems, specially designed to restore todays more complex vehicles to their original condition.Precision repairs start with a craftsman- like attitude. We take pride in paying close attention to the small things in everything we do, from ensuring the safety and integrity of your vehicle to matching your vehicles finish, to on-time job completion. We are committed to making sure our personnel are highly trained and that they receive periodic training to keep up with the latest technical innovations. We have the expertise required to do the job right, the first time. Our people, equipment and facilities all demonstrate our commitment to providing you with the best possible care, service and quality.
CUSTOMER BILL OF RIGHTS - WHAT YOU CAN EXPECT
- The highest standards of repair and business ethics- Color match that blends in perfectly because we use only Sherwin Williams brand paint
- To be treated with courtesy and in a professional manner
- Your vehicle to be ready when promised
- A professional approach from us as we work with your insurance company
- Written estimate in advance of all work
- Supplemental estimate for any additional hidden damage that is discovered
- Your vehicle to be restored in a modern, clean and well organized repair environment
- Your vehicle to be professionally restored to original condition
- Your vehicle to be cleaned and detailed before it is returned to you
As an added advantage to Lundgren Collision Center, we now have Hertz Rental Car and JN Phillips Auto Glass on the premises to make your collision repair as smooth and worry free as possible.
WHAT YOU SHOULD KNOW BEFORE AUTHORIZING REPAIR WORK
1. Your vehicle is a major investment. Preserve its value and your safety by having it repaired professionally at the shop of your choice.2. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car here. We will arrange for an on-site inspection with your insurance company.
3. While differences in repair estimates are common, lower estimates may not include all necessary work. Its easy for some body shops to underbid by simply overlooking details. We will work with your insurance company to provide you with a comprehensive appraisal and solid service, all at a fair price.
4. Only you can authorize repairs on your vehicle. Be certain that the insurance company will cover the cost of repairing all accident damages before signing anything.
5. Be sure to choose a shop that utilizes uni-body repair equipment and certified technicians. Ask to see examples of their repair work, either in process or completed.
6. You have the option of asking us to help in the negotiations on your claim with the insurance company.
GUARANTEED RESULTS THAT TAKE THE GUESS WORK OUT OF CHOOSING A REPAIR FACILITY
We know that choosing a collision repair center can be stressful. How do you know who does a good job? Will you be satisfied? Will your vehicle look and drive the same as before the accident? What about hidden damage? Color matching? Will the parts fit and align correctly? How long will your car be in the shop? Will it cost more than insurance company allowances?At our shop, we take the guess work out of your decision-making because we use only the best materials available and our skilled technicians are highly trained. They know how to get the job done with the highest results so that you and your vehicle can get back on the road as quickly as possible. We pride ourselves on doing the best job possible, the first time. Thats why we guarantee every job we do. Its that simple. We deliver customer satisfaction on the services we offer. Not every body shop is willing to make that commitment, but thats what sets us apart from all the others. Were here to earn your trust - thank you for the opportunity!
